Privacy policy

Trieste Publishing Pty Ltd Privacy Policy


Trieste Publishing Pty Ltd ACN 614 220 852 (Trieste Publishing) (‘we’, ‘us’, ‘our’) appreciate

that privacy is important to you, and are committed to respecting the privacy of your personal

information. Any personal information that we collect from you will be collected in accordance




  1. About this Privacy Policy


1.1.      This Privacy Policy applies to the collection, use and disclosure of your personal

information by Trieste Publishing.


1.2.      We have a few fundamental principles relating to privacy. We acknowledge that

how we collect, use, exchange and protect your personal information is

important to you and therefore:


1.2.1.   We do not ask you for personal information unless we truly need it;


1.2.2.   We do not share your personal information with anyone except to

comply with the law, develop our products and services or protect our


1.2.3.   We do not store personal information on our servers unless required for

the on-going operation of one of our products or services.


1.3.      If you have questions about deleting or correcting your personal data please

contact our support team at


1.4.      Trieste Publishing operates the website at It is our

policy to respect your privacy regarding any personal information we may

collect while operating our website. The website may contain links to other

websites. Trieste Publishing is not responsible for the privacy practices of those

other websites.


  1. The Information We Collect From You


2.1.      Like most websites, Trieste Publishing collects non-personal identifying

information of the type that web browsers and servers typically make available,

such as the browser type, language preference, referring site, and the date and

time of each visitor request. Trieste Publishing’s purpose in collecting non personal identifying information is to better understand how our visitors use its



2.2.      From time to time, we may release non-personal identifying information in the

aggregate, for example by publishing a report on trends in the usage of its



2.3.      Trieste Publishing also collects potentially personal identifying information like

Internet Protocol (IP) addresses for logged in users.


2.4.      We collect information about you and your interactions with us when you use

our website. We may collect information about your location or activity using

IP address, telephone number and whether you have accessed third party

websites. Some of this information is collected using cookies.


2.5.      Trieste Publishing may collect statistics about the behaviour of visitors to its

website. For instance, we may monitor the most popular requests or use spam

screened by the 3rd party services to help identify spam. We may display this

information publicly or provide it to others.


2.6.      Certain visitors to the Trieste Publishing website choose to interact with us in

ways that require us to gather personal identifying information. The amount and

type of information that we gather depends on the nature of the interaction.


2.7.      Trieste Publishing collects and holds your personal information for the purposes

of providing you with the products, services or information you have requested

from us.


2.8.      We may also collect other personal information from you which is necessary for

particular products or services that you request from us, including information

regarding your use of our products and services.


2.9.      We may also collect other personal information from you which is considered

sensitive information, such as [please indicate] which may be relevant in the

services we provide.


2.10.    Where practicable, Trieste Publishing will make it clear to you the purpose for

which we are collecting the personal information. For example, we ask visitors

who submit an order to provide their full name and email address for us to

contact them.


2.11.    In each case, we only collect such information as is necessary or appropriate to

fulfil the purpose of the visitor’s interaction with Trieste Publishing.


2.12.    Trieste Publishing may hold your personal information after you have ceased to

be a client, in order to satisfy legal, regulatory or record-keeping obligations.


2.13.    Trieste Publishing does not disclose personal information or personally

identifying information other than as described in this Privacy Policy. Visitors

can always refuse to supply personal information, with the result that it may

prevent them from engaging in certain website-related activities.


  1. How We Use and Protect Your Personal Information


3.1.      Trieste Publishing may use your personal information for the purposes disclosed

at the time of collection, or as otherwise specified in this Privacy Policy.


3.2.      Trieste Publishing will not use your personal information for any other purpose

without seeking your consent, unless authorised or required by law.


3.3.      Generally, we will only use or disclose your personal information as follows:


3.3.1.   To provide the products, services or information you have requested

from Trieste Publishing, including [for the purposes of your

membership, profile and online order];


3.3.2.   To provide you with products such as [Membership, Your Profile,

Search, Blog, and the sale of books];


3.3.3.   To assist us to make Trieste Publishing sites, services and products more

valuable to our clients;


3.3.4.   To comply with our legal and/or regulatory obligations; and


3.3.5.   For direct marketing of products or services and to keep you informed of

new developments we believe may be of interest to you. If we contact

you in this way without obtaining your prior consent, we will provide

you with the opportunity to decline any further marketing



3.4.      Trieste Publishing may disclose potentially personal identifying information,

personal identifying information and personal information only to those of its

employees, contractors and affiliated entities that:


3.4.1.   need to know this information to provide our services; and


3.4.2.   have agreed not to disclose this information to others.


3.5.      Trieste Publishing will not rent or sell any information it collects.


3.6.      Trieste Publishing is likely to disclose personal information to overseas



3.7.      Unless we have your consent, or an exception under the Australian Privacy

Principles applies, we will only disclose your personal information to overseas

recipients where we have taken reasonable steps to ensure that the overseas

recipient does not breach the Australian Privacy Principles in relation to your

personal information.


3.8.      Trieste Publishing takes all measures reasonably necessary to protect against the

unauthorised access, use, alteration or destruction of personal information that

we hold.


3.9.      Trieste Publishing may hold personal information about you in paper-based and

electronic records and systems. Personal information may be collected in paper

based documents and converted to electronic form for storage.


3.10.    Information held in paper-based form is generally securely stored in our offices

or in the case of archived records, at an external storage facility in Australia.


3.11.    Information held in electronic form is generally held on servers controlled by

Trieste Publishing. These servers may be located outside Australia. By using the

Trieste Publishing website, you consent to the transfer of personal information

to overseas jurisdictions as outlined in this Privacy Policy.


  1. The Use of Cookies on Our Website


4.1.      In some areas of the website, Trieste Publishing utilises “cookies” to improve

your experience of the website. However, these cookies are not used to track

individuals or record information about you. The use of cookies is a standard

operating procedure for most websites. Please configure your browser

accordingly to permit you to reject or disable the cookies if you wish. Please

note however that certain parts of the website may have limited functionality

should you wish to disable the cookie functionality.


  1. Direct Marketing


5.1.      Trieste Publishing may use and disclose your personal information for the

purposes of direct marketing including keeping you informed of new products

or services that we consider may be of interest to you.


5.2.      You may unsubscribe from these direct marketing communications at any time

by contacting us at or by responding

using the unsubscribe instructions provided with the correspondence.


  1. Links to Third-Party Websites


6.1.      Our website from time to time, may contain links to the websites of third-parties

that we are not affiliated with.


6.2.      Trieste Publishing are not responsible for the privacy practices of these websites,

and we encourage you to review the privacy policy of each website you visit.


  1. Accessing and Seeking Corrections to Your Information


7.1.      If you have a simple enquiry about your personal information, such as updating

your contact details, please do not hesitate to contact us on


7.2.      You are entitled to access the personal information that Trieste Publishing holds,

on request.


7.3.      In limited circumstances, access to your personal information may be declined

in accordance with the Australian Privacy Principles or as otherwise required by



7.4.      You will not be charged for making a request to access your personal



7.5.      Trieste Publishing endeavours to keep your personal information accurate, upto-

date and complete. You can assist us with this by contacting us if you notice

errors or discrepancies in the information we hold about you and letting us know

if your details change.


7.6.      If you consider the any personal information we hold about you inaccurate, outof-

date, incomplete or misleading, you are entitled to request a correction of the

information. After receiving a request for correction, we will take reasonable

steps to correct your information.


7.7.      If you wish to have your personal information removed from our records, you

may request that your personal information be deleted or destroyed. However, it

will not always be possible to comply with your request to delete or destroy your

personal information


  1. Changes to Our Privacy Policy


8.1.      Trieste Publishing may change its Privacy Policy from time to time at its sole

discretion. The updated version of this Privacy Policy can be found at:


8.2.      Trieste Publishing encourages visitors to frequently check our website for any

changes to our Privacy Policy.


  1. Questions and Complaints


9.1.      If you have any questions, concerns or complaints about this Privacy Policy or our

handling of your personal information, please contact our Privacy Officer:


Trieste Publishing Pty Ltd


Attention: The Privacy Officer


P.O. Box 1576

Collingwood, Victoria, 3066



Contact email:


9.2.      You can also contact our office if you believe that the privacy of your personal

information has been compromised or is not adequately protected.


9.3.      We acknowledge all complaints received and provide a point of contact and aim

to resolve all complaints within 14 business days. If we are unable to resolve the

matter within 14 business days, we will contact you and explain the reason for the

delay, expected timeframe to resolve the complaint and seek your agreement to extend the period.


9.4.      If you are not satisfied with our handling of your matter, you can refer your complaint to external dispute resolution.


9.5.      If you require any further information on Australian privacy laws, you may also contact the Office of the Australian Information Commissioner by calling them on 1300 363 992, visiting their website at, or writing to the Office of the Australian Information Commissioner, GPO Box 5218 Sydney NSW 2001.